Free
Every feature for your first app.
$0 per month
- 1 app
- 200 chat requests per app per day
- 1 GB of storage
- Every feature on iOS, Android and the web
Pricing
Every feature, even on Free.
Start with one app for free. Upgrade for more apps, chat and storage. All prices are monthly, in US dollars.
Pro
Room to grow across apps and platforms.
$29 per month
- 5 apps
- 2,000 chat requests per app per day
- 10 GB of storage
- Every feature on iOS, Android and the web
Team
Manage support across more apps.
$99 per month
- 25 apps
- 10,000 chat requests per app per day
- 50 GB of storage
- Every feature on iOS, Android and the web
Compare plans
| Plan feature | Free | Pro | Team |
|---|---|---|---|
| Limits | |||
| Price | $0/mo | $29/mo | $99/mo |
| Apps | 1 | 5 | 25 |
| Chat requests per app per day | 200 | 2,000 | 10,000 |
| Chat tokens per app per month | 500,000 | 5 million | 25 million |
| Chat requests per device per day | 20 | 40 | 60 |
| Storage | 1 GB | 10 GB | 50 GB |
| Included in every plan | |||
| Help centre with offline search | Included | Included | Included |
| Narrated Show me and Guide me walkthroughs | Included | Included | Included |
| Support chat grounded in your help | Included | Included | Included |
| Bug reports, feature requests and ticket threads | Included | Included | Included |
| Reply notifications for users | Included | Included | Included |
| Help analytics and unanswered questions | Included | Included | Included |
| iOS, Android and web SDKs | Included | Included | Included |
| Web admin and admin app for iPhone, iPad and Mac | Included | Included | Included |
Chat limits apply per app. Articles, search and walkthroughs have no usage limits.
Common questions
What counts as an app?
An app is a project with its own help content, SDK keys and support inbox. Each platform needs its own help bundle, so most products use one app per platform.
What happens when a chat limit is reached?
Chat pauses until the daily or monthly limit resets. Users can still read help, search, follow walkthroughs and file reports.
Do user questions go to a language model?
Chat sends messages and relevant help content through the hlpd API to a language model. Search, help articles and walkthroughs run on the device.
Can I use hlpd only for bug reports?
Yes. Use the bug reporter in any SDK, or add a hosted form or report widget to your website. The help centre is optional.
Can I change plan or cancel?
Yes, at any time from Billing in the admin. Payments are handled by Stripe.
Can my coding agent set this up?
Yes. One API call creates your account and first app, with an SDK key ready to use. Follow the agent guide.
Add in-app support. Start free.
Generate help from your code and ship it with your app. No card needed.